No. Casa Altamar does not allow pets.

Yes. Complimentary on-site parking is available for our guests.

Check-in begins at 3:00 p.m., and check-out is by 12:00 noon.

Late arrivals can usually be arranged in advance. Please let us know your estimated arrival time, especially if you expect to arrive after 9:00 p.m.

Yes. We can help coordinate private transportation from either airport. Please send us your flight details to receive a quotation.

Guests may arrive through Tulum International Airport or Cancún International Airport.