Yes. We will do our best to place rooms together, but this request is subject to availability and cannot be guaranteed until confirmed.

Our regular reservation system may not process American Express cards. We can offer a payment link or help you use an alternative card or payment method.

Holiday-season reservations normally require full payment shortly after booking and are generally non-refundable. If cancellation becomes necessary, any future-stay credit will depend on the reservation terms.

Cancellation terms vary according to the selected rate. Refundable rates may be cancelled before the deadline shown in the confirmation, while promotional and non-refundable rates have different conditions.

Deposit requirements depend on the rate, travel dates, and season. A reservation is confirmed once the required payment has been received.

Yes. All our room rates include taxes. Any applicable local fees will be clearly itemized before payment.

Breakfast inclusion depends on the selected rate or package. Your quotation and reservation confirmation will clearly indicate what is included. We offer continental and American-style breakfast options. Breakfast is served from 8:00 a.m. to 10:30 a.m.

No. Casa Altamar uses dynamic pricing, so rates may change according to the dates, season, demand, and availability.

You can book through our website or contact us directly for personalized assistance, room recommendations, and help with special requests.