{"id":3071,"date":"2026-09-18T11:12:27","date_gmt":"2026-09-18T16:12:27","guid":{"rendered":"https:\/\/casaaltamar.com\/?page_id=3071"},"modified":"2026-09-18T12:06:59","modified_gmt":"2026-09-18T17:06:59","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/casaaltamar.com\/fr\/frequently-asked-questions\/","title":{"rendered":"Foire aux questions"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p><span style=\"font-weight: 400;\">C A S A\u00a0 \u00a0 \u00a0A L T A M A R\u00a0 \u00a0 \u00a0T U L U M<\/span><\/p>\n<h1><span style=\"font-weight: 400;\">Foire aux questions<\/span><\/h1>\n<\/div><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:#e0dede; }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: #e0dede; }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 13px;width: 13px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-1 .panel-title a{font-family:\"Playfair Display\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:\"Questrial\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: #333333 !important;border-color: #333333 !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: #cbaa5c;}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #cbaa5c;}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: #cbaa5c!important;border-color: #cbaa5c!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><ul role=\"menu\" class=\"fusion-filters clearfix\"><li role=\"presentation\" class=\"fusion-filter fusion-filter-all fusion-active\"><a role=\"menuitem\" data-filter=\"*\" href=\"#\">All<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".about-casa-altamar\" href=\"#\">\u00c0 propos de Casa Altamar<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".beach-and-activities\" href=\"#\">Plage et activit\u00e9s<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".food-and-restaurant\" href=\"#\">Restauration<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".groups-and-events\" href=\"#\">Groupes et \u00e9v\u00e9nements<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".occupancy-and-families\" href=\"#\">Occupation et familles<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".reservations-and-rates\" href=\"#\">R\u00e9servations et tarifs<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".transportation-and-arrival\" href=\"#\">Transport et arriv\u00e9e<\/a><\/li><\/ul><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group\" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-2986 about-casa-altamar\"><span class=\"entry-title rich-snippet-hidden\">O\u00f9 se trouve Casa Altamar ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T07:50:00-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2986\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2986\" href=\"#collapse-1-2986\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">O\u00f9 se trouve Casa Altamar ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2986\" aria-labelledby=\"faq_1-2986\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Casa Altamar se trouve directement au bord de la baie de Tankah, dans la r\u00e9sidence priv\u00e9e et paisible de Tankah III, juste au nord de Tulum.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Si vous arrivez de Canc\u00fan en voiture, quittez la route principale en tournant \u00e0 gauche en direction de Tankah III, puis prenez la premi\u00e8re \u00e0 droite pour emprunter le chemin d\u2019acc\u00e8s non goudronn\u00e9. Apr\u00e8s 3 kilom\u00e8tres, vous arriverez au poste de s\u00e9curit\u00e9, o\u00f9 il vous sera demand\u00e9 de donner votre nom et de pr\u00e9ciser que vous vous rendez \u00e0 Casa Altamar. Apr\u00e8s avoir franchi le poste, continuez encore sur 150 m\u00e8tres ; le parking de l\u2019h\u00f4tel se trouvera sur votre droite.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Condominio Tankah III, Lot 016<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ciudad Chemuyil, Tulum<\/span><\/p>\n<p><span style=\"font-weight: 400;\">C.P. 77774, Quintana Roo, Mexique<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-2988 about-casa-altamar\"><span class=\"entry-title rich-snippet-hidden\">Casa Altamar se trouve-t-il directement sur la plage ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T09:48:22-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2988\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2988\" href=\"#collapse-1-2988\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Casa Altamar se trouve-t-il directement sur la plage ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2988\" aria-labelledby=\"faq_1-2988\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui. L\u2019h\u00f4tel est situ\u00e9 en bord de mer et dispose d\u2019un acc\u00e8s direct \u00e0 la plage.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-2990 about-casa-altamar\"><span class=\"entry-title rich-snippet-hidden\">Combien de chambres l\u2019h\u00f4tel compte-t-il ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:11:40-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2990\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2990\" href=\"#collapse-1-2990\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Combien de chambres l\u2019h\u00f4tel compte-t-il ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2990\" aria-labelledby=\"faq_1-2990\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Casa Altamar est un h\u00f4tel-boutique intime qui compte 17 chambres.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-2992 about-casa-altamar\"><span class=\"entry-title rich-snippet-hidden\">Quelles cat\u00e9gories de chambres proposez-vous ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:12:19-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2992\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2992\" href=\"#collapse-1-2992\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quelles cat\u00e9gories de chambres proposez-vous ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2992\" aria-labelledby=\"faq_1-2992\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Nous proposons les cat\u00e9gories Ocean Front, Ocean View Plus, Ocean View et Garden View.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-2994 about-casa-altamar\"><span class=\"entry-title rich-snippet-hidden\">Toutes les chambres offrent-elles une vue sur la mer ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:12:56-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2994\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2994\" href=\"#collapse-1-2994\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Toutes les chambres offrent-elles une vue sur la mer ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2994\" aria-labelledby=\"faq_1-2994\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui. Toutes les chambres offrent une vue sur la mer. Le type et l\u2019\u00e9tendue de la vue d\u00e9pendent de la cat\u00e9gorie et de l\u2019emplacement de la chambre.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-2996 about-casa-altamar\"><span class=\"entry-title rich-snippet-hidden\">Quels types de lits sont disponibles ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:23:07-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2996\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2996\" href=\"#collapse-1-2996\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quels types de lits sont disponibles ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2996\" aria-labelledby=\"faq_1-2996\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Selon la chambre, nous proposons un lit king size ou deux lits queen size.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-2998 about-casa-altamar\"><span class=\"entry-title rich-snippet-hidden\">Les chambres disposent-elles d\u2019une t\u00e9l\u00e9vision ou d\u2019un r\u00e9frig\u00e9rateur ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:26:18-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-2998\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-2998\" href=\"#collapse-1-2998\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Les chambres disposent-elles d\u2019une t\u00e9l\u00e9vision ou d\u2019un r\u00e9frig\u00e9rateur ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-2998\" aria-labelledby=\"faq_1-2998\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Nos chambres ne disposent pas de t\u00e9l\u00e9vision. Seules les chambres Ocean View Plus sont \u00e9quip\u00e9es d\u2019une petite cuisine et d\u2019un r\u00e9frig\u00e9rateur.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3000 about-casa-altamar\"><span class=\"entry-title rich-snippet-hidden\">L\u2019h\u00f4tel dispose-t-il d\u2019un ascenseur ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T11:05:32-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3000\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3000\" href=\"#collapse-1-3000\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">L\u2019h\u00f4tel dispose-t-il d\u2019un ascenseur ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3000\" aria-labelledby=\"faq_1-3000\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Non. Casa Altamar ne dispose pas d\u2019ascenseur. Une chambre au rez-de-chauss\u00e9e peut \u00eatre demand\u00e9e, sous r\u00e9serve de disponibilit\u00e9.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3002 occupancy-and-families\"><span class=\"entry-title rich-snippet-hidden\">Quelle est l\u2019occupation standard par chambre ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:29:52-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3002\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3002\" href=\"#collapse-1-3002\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quelle est l\u2019occupation standard par chambre ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3002\" aria-labelledby=\"faq_1-3002\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">L\u2019occupation standard est de deux personnes maximum. Certaines chambres dot\u00e9es de deux lits queen size peuvent accueillir jusqu\u2019\u00e0 quatre personnes, avec autorisation pr\u00e9alable.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3004 occupancy-and-families\"><span class=\"entry-title rich-snippet-hidden\">Deux adultes et deux enfants peuvent-ils s\u00e9journer dans la m\u00eame chambre ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:30:38-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3004\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3004\" href=\"#collapse-1-3004\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Deux adultes et deux enfants peuvent-ils s\u00e9journer dans la m\u00eame chambre ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3004\" aria-labelledby=\"faq_1-3004\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Cela peut \u00eatre possible dans certaines chambres \u00e9quip\u00e9es de deux lits queen size. Veuillez nous contacter directement afin que nous puissions confirmer la meilleure option.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3006 occupancy-and-families\"><span class=\"entry-title rich-snippet-hidden\">Les enfants sont-ils accept\u00e9s \u00e0 Casa Altamar ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:31:20-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3006\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3006\" href=\"#collapse-1-3006\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Les enfants sont-ils accept\u00e9s \u00e0 Casa Altamar ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3006\" aria-labelledby=\"faq_1-3006\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui. Casa Altamar accueille les enfants \u00e2g\u00e9s de 5 ans et plus.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3008 occupancy-and-families\"><span class=\"entry-title rich-snippet-hidden\">Des lits b\u00e9b\u00e9 sont-ils disponibles ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:31:52-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3008\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3008\" href=\"#collapse-1-3008\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Des lits b\u00e9b\u00e9 sont-ils disponibles ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3008\" aria-labelledby=\"faq_1-3008\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui. Nous disposons d\u2019un lit b\u00e9b\u00e9, sous r\u00e9serve de disponibilit\u00e9 et sur demande pr\u00e9alable.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3010 occupancy-and-families\"><span class=\"entry-title rich-snippet-hidden\">Un adulte suppl\u00e9mentaire peut-il s\u00e9journer dans la chambre ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:32:50-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3010\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3010\" href=\"#collapse-1-3010\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Un adulte suppl\u00e9mentaire peut-il s\u00e9journer dans la chambre ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3010\" aria-labelledby=\"faq_1-3010\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Un adulte suppl\u00e9mentaire peut \u00eatre accueilli dans certaines chambres. Les frais correspondants seront indiqu\u00e9s dans votre devis.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3012 occupancy-and-families\"><span class=\"entry-title rich-snippet-hidden\">Quels \u00e9quipements et produits sont fournis dans les chambres ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:33:49-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3012\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3012\" href=\"#collapse-1-3012\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quels \u00e9quipements et produits sont fournis dans les chambres ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3012\" aria-labelledby=\"faq_1-3012\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Nous fournissons des serviettes de bain et de plage, ainsi que du shampoing, de l\u2019apr\u00e8s-shampoing, du savon et du lait corporel. Toutes les chambres sont climatis\u00e9es.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3014 reservations-and-rates\"><span class=\"entry-title rich-snippet-hidden\">Quelle est la meilleure fa\u00e7on de r\u00e9server ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:35:56-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3014\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3014\" href=\"#collapse-1-3014\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quelle est la meilleure fa\u00e7on de r\u00e9server ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3014\" aria-labelledby=\"faq_1-3014\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Vous pouvez r\u00e9server sur notre site Internet ou nous contacter directement afin de b\u00e9n\u00e9ficier d\u2019une assistance personnalis\u00e9e, de recommandations de chambres et d\u2019un accompagnement pour vos demandes particuli\u00e8res.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3016 reservations-and-rates\"><span class=\"entry-title rich-snippet-hidden\">Les tarifs des chambres sont-ils fixes ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:37:13-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3016\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3016\" href=\"#collapse-1-3016\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Les tarifs des chambres sont-ils fixes ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3016\" aria-labelledby=\"faq_1-3016\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Non. Casa Altamar applique une tarification dynamique ; les prix peuvent donc varier selon les dates, la saison, la demande et les disponibilit\u00e9s.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3018 reservations-and-rates\"><span class=\"entry-title rich-snippet-hidden\">Le petit-d\u00e9jeuner est-il inclus ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:38:37-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3018\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3018\" href=\"#collapse-1-3018\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Le petit-d\u00e9jeuner est-il inclus ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3018\" aria-labelledby=\"faq_1-3018\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">L\u2019inclusion du petit-d\u00e9jeuner d\u00e9pend du tarif ou du forfait choisi. Votre devis et votre confirmation de r\u00e9servation indiqueront clairement ce qui est inclus. Nous proposons un petit-d\u00e9jeuner continental et un petit-d\u00e9jeuner am\u00e9ricain. Le petit-d\u00e9jeuner est servi de 8 h \u00e0 10 h 30.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3020 reservations-and-rates\"><span class=\"entry-title rich-snippet-hidden\">Oui. Tous nos tarifs de chambre incluent les taxes. Les taxes et frais locaux applicables seront clairement d\u00e9taill\u00e9s avant le paiement.<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:39:18-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3020\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3020\" href=\"#collapse-1-3020\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Oui. Tous nos tarifs de chambre incluent les taxes. Les taxes et frais locaux applicables seront clairement d\u00e9taill\u00e9s avant le paiement.<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3020\" aria-labelledby=\"faq_1-3020\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Yes. All our room rates include taxes. Any applicable local fees will be clearly itemized before payment.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3022 reservations-and-rates\"><span class=\"entry-title rich-snippet-hidden\">Un acompte est-il n\u00e9cessaire pour confirmer une r\u00e9servation ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:40:00-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3022\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3022\" href=\"#collapse-1-3022\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Un acompte est-il n\u00e9cessaire pour confirmer une r\u00e9servation ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3022\" aria-labelledby=\"faq_1-3022\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Les conditions de versement d\u2019un acompte d\u00e9pendent du tarif, des dates du s\u00e9jour et de la saison. La r\u00e9servation est confirm\u00e9e d\u00e8s r\u00e9ception du paiement requis.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3024 reservations-and-rates\"><span class=\"entry-title rich-snippet-hidden\">Quelle est la politique d\u2019annulation ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:40:46-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3024\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3024\" href=\"#collapse-1-3024\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quelle est la politique d\u2019annulation ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3024\" aria-labelledby=\"faq_1-3024\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Les conditions d\u2019annulation varient selon le tarif choisi. Les tarifs remboursables peuvent \u00eatre annul\u00e9s avant la date limite indiqu\u00e9e dans la confirmation, tandis que les tarifs promotionnels et non remboursables sont soumis \u00e0 d\u2019autres conditions.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3026 reservations-and-rates\"><span class=\"entry-title rich-snippet-hidden\">Quelle est la politique de paiement pendant No\u00ebl et le Nouvel An ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:41:33-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3026\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3026\" href=\"#collapse-1-3026\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quelle est la politique de paiement pendant No\u00ebl et le Nouvel An ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3026\" aria-labelledby=\"faq_1-3026\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Les r\u00e9servations pour la p\u00e9riode des f\u00eates n\u00e9cessitent g\u00e9n\u00e9ralement le paiement int\u00e9gral peu apr\u00e8s la r\u00e9servation et ne sont habituellement pas remboursables. En cas d\u2019annulation, tout avoir pour un futur s\u00e9jour d\u00e9pendra des conditions de la r\u00e9servation.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3028 reservations-and-rates\"><span class=\"entry-title rich-snippet-hidden\">Acceptez-vous American Express ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:43:06-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3028\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3028\" href=\"#collapse-1-3028\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Acceptez-vous American Express ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3028\" aria-labelledby=\"faq_1-3028\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Notre syst\u00e8me de r\u00e9servation habituel peut ne pas accepter les cartes American Express. Nous pouvons vous proposer un lien de paiement ou vous aider \u00e0 utiliser une autre carte ou un autre moyen de paiement.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3030 reservations-and-rates\"><span class=\"entry-title rich-snippet-hidden\">Puis-je demander des chambres communicantes ou proches les unes des autres ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:43:46-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3030\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3030\" href=\"#collapse-1-3030\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Puis-je demander des chambres communicantes ou proches les unes des autres ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3030\" aria-labelledby=\"faq_1-3030\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui. Nous ferons de notre mieux pour attribuer des chambres proches les unes des autres, mais cette demande reste soumise aux disponibilit\u00e9s et ne peut \u00eatre garantie avant confirmation.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3032 food-and-restaurant\"><span class=\"entry-title rich-snippet-hidden\">Casa Altamar dispose-t-il d\u2019un restaurant ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:47:10-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3032\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3032\" href=\"#collapse-1-3032\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Casa Altamar dispose-t-il d\u2019un restaurant ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3032\" aria-labelledby=\"faq_1-3032\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui. Altamar Restaurant ouvre tous les jours \u00e0 midi et la cuisine ferme \u00e0 21 h.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3033 food-and-restaurant\"><span class=\"entry-title rich-snippet-hidden\">Proposez-vous des forfaits tout compris ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:47:23-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3033\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3033\" href=\"#collapse-1-3033\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Proposez-vous des forfaits tout compris ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3033\" aria-labelledby=\"faq_1-3033\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Casa Altamar n\u2019est pas un complexe h\u00f4telier tout compris traditionnel. Toutefois, des forfaits repas peuvent \u00eatre organis\u00e9s pour les groupes, les retraites ou certaines r\u00e9servations sp\u00e9ciales.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3036 food-and-restaurant\"><span class=\"entry-title rich-snippet-hidden\">Proposez-vous des options v\u00e9g\u00e9tariennes ou sans porc ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:48:30-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3036\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3036\" href=\"#collapse-1-3036\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Proposez-vous des options v\u00e9g\u00e9tariennes ou sans porc ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3036\" aria-labelledby=\"faq_1-3036\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui. Veuillez nous communiquer vos pr\u00e9f\u00e9rences alimentaires avant votre arriv\u00e9e afin que l\u2019\u00e9quipe du restaurant puisse vous recommander des options adapt\u00e9es.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3038 food-and-restaurant\"><span class=\"entry-title rich-snippet-hidden\">Proposez-vous des plats sans gluten ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:49:06-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3038\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3038\" href=\"#collapse-1-3038\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Proposez-vous des plats sans gluten ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3038\" aria-labelledby=\"faq_1-3038\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Nous pouvons proposer, dans la mesure du possible, des plats pr\u00e9par\u00e9s sans ingr\u00e9dients contenant du gluten. Cependant, nous ne pouvons pas garantir un environnement enti\u00e8rement sans gluten, car les \u00e9quipements et les surfaces de cuisson sont partag\u00e9s.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3041 beach-and-activities\"><span class=\"entry-title rich-snippet-hidden\">Comment est la plage ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:51:05-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3041\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3041\" href=\"#collapse-1-3041\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment est la plage ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3041\" aria-labelledby=\"faq_1-3041\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">La baie de Tankah est g\u00e9n\u00e9ralement plus calme que le centre de Tulum. Certaines zones pr\u00e9sentent un fond rocheux ; nous vous recommandons donc d\u2019apporter des chaussures aquatiques.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3043 beach-and-activities\"><span class=\"entry-title rich-snippet-hidden\">Y a-t-il des sargasses sur la plage ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:52:42-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3043\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3043\" href=\"#collapse-1-3043\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Y a-t-il des sargasses sur la plage ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3043\" aria-labelledby=\"faq_1-3043\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">La pr\u00e9sence de sargasses varie au cours de l\u2019ann\u00e9e et peut changer d\u2019un jour \u00e0 l\u2019autre. Notre \u00e9quipe pourra vous communiquer des informations r\u00e9centes \u00e0 l\u2019approche de votre arriv\u00e9e.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3045 beach-and-activities\"><span class=\"entry-title rich-snippet-hidden\">Est-il possible de faire du snorkeling \u00e0 Casa Altamar ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:53:32-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3045\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3045\" href=\"#collapse-1-3045\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Est-il possible de faire du snorkeling \u00e0 Casa Altamar ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3045\" aria-labelledby=\"faq_1-3045\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui. Il est possible de faire du snorkeling dans la baie lorsque les conditions m\u00e9t\u00e9orologiques et maritimes le permettent. La visibilit\u00e9 pr\u00e8s du rivage peut varier.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3047 beach-and-activities\"><span class=\"entry-title rich-snippet-hidden\">Des kayaks, des planches de paddle ou du mat\u00e9riel de snorkeling sont-ils disponibles ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:54:01-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3047\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3047\" href=\"#collapse-1-3047\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Des kayaks, des planches de paddle ou du mat\u00e9riel de snorkeling sont-ils disponibles ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3047\" aria-labelledby=\"faq_1-3047\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Certains \u00e9quipements de plage peuvent \u00eatre mis \u00e0 la disposition des clients selon les conditions m\u00e9t\u00e9orologiques, l\u2019entretien et les disponibilit\u00e9s. Veuillez vous renseigner aupr\u00e8s de la r\u00e9ception.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3051 transportation-and-arrival\"><span class=\"entry-title rich-snippet-hidden\">Quel est l\u2019a\u00e9roport le plus proche de Casa Altamar ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:56:07-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3051\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3051\" href=\"#collapse-1-3051\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quel est l\u2019a\u00e9roport le plus proche de Casa Altamar ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3051\" aria-labelledby=\"faq_1-3051\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Vous pouvez arriver par l\u2019a\u00e9roport international de Tulum ou par l\u2019a\u00e9roport international de Canc\u00fan.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3052 transportation-and-arrival\"><span class=\"entry-title rich-snippet-hidden\">L\u2019h\u00f4tel peut-il organiser le transfert depuis l\u2019a\u00e9roport ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:56:48-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3052\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3052\" href=\"#collapse-1-3052\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">L\u2019h\u00f4tel peut-il organiser le transfert depuis l\u2019a\u00e9roport ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3052\" aria-labelledby=\"faq_1-3052\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui. Nous pouvons vous aider \u00e0 organiser un transfert priv\u00e9 depuis l\u2019un ou l\u2019autre a\u00e9roport. Veuillez nous envoyer les d\u00e9tails de votre vol afin de recevoir un devis.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3055 transportation-and-arrival\"><span class=\"entry-title rich-snippet-hidden\">Puis-je arriver tard dans la soir\u00e9e ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:57:43-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3055\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3055\" href=\"#collapse-1-3055\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Puis-je arriver tard dans la soir\u00e9e ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3055\" aria-labelledby=\"faq_1-3055\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Les arriv\u00e9es tardives peuvent g\u00e9n\u00e9ralement \u00eatre organis\u00e9es \u00e0 l\u2019avance. Veuillez nous communiquer votre heure d\u2019arriv\u00e9e estim\u00e9e, surtout si vous pr\u00e9voyez d\u2019arriver apr\u00e8s 21 h.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3056 transportation-and-arrival\"><span class=\"entry-title rich-snippet-hidden\">Quels sont les horaires d\u2019arriv\u00e9e et de d\u00e9part ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:58:10-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3056\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3056\" href=\"#collapse-1-3056\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quels sont les horaires d\u2019arriv\u00e9e et de d\u00e9part ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3056\" aria-labelledby=\"faq_1-3056\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">L\u2019arriv\u00e9e est possible \u00e0 partir de 15 h et le d\u00e9part doit \u00eatre effectu\u00e9 au plus tard \u00e0 midi.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3059 transportation-and-arrival\"><span class=\"entry-title rich-snippet-hidden\">L\u2019h\u00f4tel dispose-t-il d\u2019un parking ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:58:34-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3059\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3059\" href=\"#collapse-1-3059\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">L\u2019h\u00f4tel dispose-t-il d\u2019un parking ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3059\" aria-labelledby=\"faq_1-3059\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui. Un parking gratuit est mis \u00e0 la disposition de nos clients.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3061 transportation-and-arrival\"><span class=\"entry-title rich-snippet-hidden\">Les animaux de compagnie sont-ils accept\u00e9s ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T10:59:48-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3061\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3061\" href=\"#collapse-1-3061\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Les animaux de compagnie sont-ils accept\u00e9s ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3061\" aria-labelledby=\"faq_1-3061\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Non. Casa Altamar n\u2019accepte pas les animaux de compagnie.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3064 groups-and-events\"><span class=\"entry-title rich-snippet-hidden\">Proposez-vous des tarifs de groupe ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T11:01:58-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3064\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3064\" href=\"#collapse-1-3064\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Proposez-vous des tarifs de groupe ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3064\" aria-labelledby=\"faq_1-3064\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui. Des tarifs sp\u00e9ciaux et des modalit\u00e9s de paiement peuvent \u00eatre propos\u00e9s pour les groupes, les retraites, les mariages et les programmes \u00e9ducatifs.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3066 groups-and-events\"><span class=\"entry-title rich-snippet-hidden\">Les membres d\u2019un groupe peuvent-ils r\u00e9server et payer individuellement ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T11:03:00-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3066\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3066\" href=\"#collapse-1-3066\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Les membres d\u2019un groupe peuvent-ils r\u00e9server et payer individuellement ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3066\" aria-labelledby=\"faq_1-3066\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Des paiements individuels dans le cadre d\u2019une r\u00e9servation de groupe ou d\u2019un bloc de chambres peuvent \u00eatre organis\u00e9s selon l\u2019\u00e9v\u00e9nement et l\u2019accord de r\u00e9servation.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3067 groups-and-events\"><span class=\"entry-title rich-snippet-hidden\">Casa Altamar peut-il accueillir des \u00e9v\u00e9nements priv\u00e9s ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/casaaltamar.com\/fr\/author\/altamar\/\" rel=\"author\">John<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-18T11:03:20-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3067\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3067\" href=\"#collapse-1-3067\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Casa Altamar peut-il accueillir des \u00e9v\u00e9nements priv\u00e9s ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3067\" aria-labelledby=\"faq_1-3067\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui. Nous pouvons accueillir des mariages intimistes, des retraites, des d\u00eeners et des c\u00e9l\u00e9brations priv\u00e9es. La capacit\u00e9, les menus, la musique et les horaires de fin doivent \u00eatre convenus \u00e0 l\u2019avance.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":2649,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3071","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Casa Altamar Tulum FAQs | Hotel, Rooms &amp; Booking Questions<\/title>\n<meta name=\"description\" content=\"Find answers about Casa Altamar Tulum, including rooms, booking, beach, amenities, airport transfers and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/casaaltamar.com\/fr\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Casa Altamar Tulum FAQs | Hotel, Rooms &amp; 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